Dawn, I just wanted to send you a note of thanks for all you did for me. It may have been ‘just another day’ for you, but the last few months have been overwhelming and embarrassing for me. You were kind, professional, and there was always a sense of urgency and concern for my situation. You treated me with dignity, respect and care every time we spoke. Your assistance is very much appreciated, I won’t ever forget it, Dawn. Thank you
(thank you card to Dawn, Fred’s long-time assistant at the front desk).